In the analysis of the deputies, it stood out that the regulation will put an end to the abuses of the banks, the charging of interest on interest, among other complaints of the clients that have been exposed for a long time.
These will have a new entity to protect their rights, the Financial Services Protection Unit of the Verification and Surveillance Department of the Directorate of Attention and Assistance to Consumers and Users (Diaco).
Through a press release, the Ministry of Economy assured that specialized personnel is prepared to attend and manage the controversies and conflicts of credit card users.
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