During the inauguration of the National Week of Humanization in Health, the head of the Ministry emphasized that besides the efforts to improve the material conditions of the facilities, the Ministry is developing actions to train professionals and address the concerns of patients and their families.

In this regard, she mentioned the creation of 240 care offices in health centers throughout the country and the training of more than 2,000 professionals to work in these areas, which have contributed to guiding people and the follow-up and search for solutions to complaints.

In the presence of the Education Minister, Luísa Grillo, and representatives of the United Nations system in Angola and the Government of Luanda, Lutucuta said that the Week is an opportunity to reinforce values, share experiences and work together to improve patients’ care.

The objective of these days’ activities, she added, is to encourage the necessary collective action and promote the improvement of the relationship between health professionals and the people they serve, as well as among the professionals themselves.

The minister called for reflection on values such as empathy, respect, and dignity, necessary for health services, which require personalized attention, according to the needs of each person, and to offer emotional support.

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