During flight L800 between Sydney and Santiago de Chile, with a stopover in Auckland, there was a strong movement generated by a technical event that caused injuries to several passengers.
A statement from the company said that seven passengers and three cabin crew members had to be hospitalized after landing in New Zealand.
The DGAC said that this event is officially in charge of the Accident Investigation Commission of New Zealand, where a Chilean expert will travel to join the team.
According to the institution, permanent contact is being maintained with the Chilean airline to gather all the necessary information.
Meanwhile, the Flight Radar 24 platform, which displays real-time information on air traffic around the world, said it was aware of an incident of movement in the aircraft in question, but ruled out any notable loss of altitude.
The site published details of the journey, such as route, times, altitude and speed, and stressed the importance of keeping seat belts fastened throughout the flight.
Even the smallest level changes caused by air turbulence in clear skies can be powerful and unexpected, the portal pointed out.
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